Dec 26th 2013, 14:25, by Jacob Kastrenakes
This year, more Christmas gifts than usual may still be on their way. According to The Wall Street Journal, UPS, FedEx, and retailers including Amazon, Kohls, Groupon, and Wal-Mart have all been unable to meet promises to deliver packages before the holiday, largely because of an overwhelming and unexpected increase in online shopping. "The volume of air packages in the UPS system did exceed capacity as demand was much greater than our forecast," UPS tells the Journal. While online commerce currently accounts for 6 percent of US retail sales, the Journal reports that the National Retail Federation believes it shot up to an average of 14 percent of sales for this year's holidays.
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