Sunday, 8 December 2013

Internet horror stories: How ISPs screwed over Ars readers

Internet horror stories: How ISPs screwed over Ars readers
Dec 8th 2013, 19:00, by Jon Brodkin
Time Warner has the worst cat recipe download times, I'm telling you.
Warner Bros.
It's no secret that Internet service providers fall squarely within "can't live with 'em, can't live without 'em" territory.
Whether it's a monthly bill that goes up $20 every three months for seemingly no reason, connections that sputter out right in the middle of a video, or customer support that is less than helpful, nearly everyone has a story about how ISPs have made life difficult. We asked Ars readers to share their most distressing tales of Internet woe a few days ago, promising to detail the responses in a follow-up article. More than 300 comments came in—let's take a look at some of the more intriguing ones.

Pricing horrors, data caps, and little competition

High prices are bad enough… couple that with data caps and you have a recipe for unhappy customers.

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