Tuesday 3 September 2013

Now This is How You Complain About Lost Luggage



Now This is How You Complain About Lost Luggage
Sep 3rd 2013, 15:00, by Sam Gibbs

BAComplaining in the modern, publicly-connected world works wonders. But what happens when your bleating Facebook posts and tweets fall on deaf ears? Why buy yourself a promoted tweet, of course. That’ll stick it to them. Hasan Syed got fed up with the way British Airways were handling the issue of a lost bag belonging to [...]

    






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