Tuesday, 7 May 2013

Samsung Answers Galaxy S4 Storage Complaints by Telling Users to go Buy a MicroSD



As many consumers flock to buy the Galaxy S4, it isn’t a surprise to see the 16 GB model becoming quite a hit among the Android crowd. One general complaint that continues to become increasingly popular on a daily basis is that the 16 GB model doesn’t provide enough storage. When voiced to Samsung, the company simply responded by saying: if that’s not enough storage for you, that’s why we put in a microSD card slot.

According to CNET UK, the 16 GB version of Samsung’s newest flagship handset has only just over half of its listed memory available for owner use. The rest is taken up by the smartphone’s operating system and built-in apps. Samsung said the following in a recent public statement:


For the Galaxy S4 16GB model approximately 6.85GB occupies [the] system part of internal memory, which is 1GB bigger than that of the Galaxy S3, in order to provide [a] high resolution display and more powerful features to our consumers.
For users who aren’t satisfied with the 8.49 GB or so of free space left to them on the 16GB model, Samsung’s simple solution was:



To offer the ultimate mobile experience to our users, Samsung provides [a] microSD slot on Galaxy S4 for the extension of memory.
Galaxy S4 owners are given the option to expand their devices’ storage capacity via microSD up to an additional 64GB, bringing the potential total capacity of the device to 80 GB, with 73.15% being available to the user. The additional space, although it can’t be used to store apps as Google removed that capability with Android 4.0, allows users to store downloaded books, music, movies and other files.

The disparity between listed storage and usable storage isn’t particular to Samsung as device manufacturers typically list their capacities at the maximum amount the device could conceivably hold, regardless of how much is taken up by the system software. The size of the disparity though is uncommon. The S4 has only about 55% of it storage capacity available. In comparison an iPhone 5 running iOS 6.1 will give users roughly 77.5% of its total capacity.

Although Samsung’s response is a logical one, the company could have probably handled the situation a bit better. [Source]

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